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Eyeballs ≠ consumers

January 11, 2012

My first agency job was in media. Since media reps are in the business of selling eyeballs, our standard suite of questions for evaluating (magazine) titles included: are circulation figures audited?

Years later, we have some form of digital-enabled accountability. But this can be tenuous, misleading and, as in the case below, a perversion of economics.

The Loffles model guarantees two things: one, the number of people who will view your ad (as opposed to traditional pie-in-the-sky assumptions). Two, that these people are viewing your ad for the wrong reasons and in the wrong context, and almost definitely will not convert to paying customers.

If I were an advertiser, I’d rather stick with the old model on the off-chance that some brand lift and a few sales may result from the inflated circulation figures.

Can consumers still be bought? No, and they never could be.

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